My client is part of a growing and dynamic entrepreneurial team within a well-established company in Shanghai. This is a great opportunity to join a new business, combining the dynamic spirit of a startup backing up with a reputed organization.

Responsibilities:

• Execute IT Service Operations strategy and framework; working closely with technology team and business partners to deliver outstanding service
• Manage platform risks, issues, and dependencies
• Monitor and ensure availability, and security of our applications and infrastructure
• Take corrective actions to diagnose and resolve incidents
• Organize technology team to contribute to the knowledge base on design, operations, and resolutions
• Execute cloud oversight methodology in orchestration with Information Security, Compliance, Legal and Risk Management to ensure all cloud-related risks are within legal and regulatory constraints
• Improve platform performance and prevent the problem reoccurrence (bug fix)

Requirements:

• 10+ years’ experience as a senior position
• Experienced in any cloud-related systems e.g. AWS, AliCloud, Azure Services
• Track record in delivering high-complexity projects
• Bachelor’s degree in CS, engineering, or equivalent working experience
• Analytical and structured the approach in analyzing and troubleshooting distributed architectures
• Fluency in English and Mandarin
• Understanding Insurance or the banking industry is a plus