My client is part of a growing and dynamic entrepreneurial team within a well-established company in Shanghai. This is a great opportunity to join a new business, combining the dynamic spirit of a startup backing up with a reputed organization.
Responsibilities:
- Execute IT Service Operations strategy and framework; working closely with technology team and business partners to deliver outstanding service
- Manage platform risks, issues, and dependencies
- Monitor and ensure availability, and security of our applications and infrastructure
- Take corrective actions to diagnose and resolve incidents
- Organize technology team to contribute to the knowledge base on design, operations, and resolutions
- Execute cloud oversight methodology in orchestration with Information Security, Compliance, Legal and Risk Management to ensure all cloud-related risks are within legal and regulatory constraints
- Improve platform performance and prevent the problem reoccurrence (bug fix)
Requirements:
- 10+ years’ experience as a senior position
- Experienced in any cloud-related systems e.g. AWS, AliCloud, Azure Services
- Track record in delivering high-complexity projects
- Bachelor’s degree in CS, engineering, or equivalent working experience
- Analytical and structured the approach in analyzing and troubleshooting distributed architectures
- Fluency in English and Mandarin
- Understanding Insurance or the banking industry is a plus