Data Analytics & Business Intelligence


  • Develop and implement customer journeys across the customer lifecycle, leveraging customer insights to improve retention and targeting strategies
  • Oversee data quality and monitor data management align with the industry’s standard
  • Lead the design, implementation, and maintenance of advanced business dashboards, customer segmentation models (needs, behaviour and value) and proprietary forecasting models, using statistical analysis
  • Anticipate future Business Intelligence, management information, and data management needs
  • Collaborate with onsite and offshore teams to strategize the campaigns across all digital channels
  • Guide the team to develop and to complex programs, queries per business specifications
  • Transform the business requirements into programs and processes to deliver high-quality information deliverables, example, analysis, management information reporting, data extracts, campaign files


  • Bachelor or Master’s degree in Mathematics, Statistics, Quantitative related
  • At least 8 years experience
  • Experienced in data analytics, business intelligence in large customer bases (preferably in finance industry)
  • Hands-on developing campaign planning processes, statistical analysis and response tracking
  • Knowledge of Machine Learning, SAS, Python, SQL, Tableau, QlikView, other big data related are a plus
  • Knowledge in Adobe/Google Analytics is essential
  • Strategic, tactical and problem solver and a great team player
  • Communication skills in English, Cantonese and Mandarin

Job Details

  • Negotiable
  • Hong Kong
  • Permanent


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